Communication and Professionalism for Pharmacy Technicians

Course Code

PHT 117



Provides fundamental components of theoretical and applied aspects of personal and interpersonal communication related to pharmacy practice. Theoretical aspects include such topics as communication perceptions and barriers, listening, responding, assertiveness and non-verbal communicaton. Applied aspects include such techniques as role-playing group discussion and interviewing. This course also examines the methods and practice of interviewing with respect to the roles and functions of both interviewee and interviewer.

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